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Customer relationship management
CUSTOMER RELATIONSHIP MANAGEMENT

Definition: (informal) The handling or treatment of customers by business and/or official relationship managers.
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* All six elements would be in.


1. Purposeful and necessary for all concerned.

2. Clients are considered often, as practicable... strategic.

3. Opinions are discussed, difference is resolved. CONSULT.

4. Decision-making will be jointly undertaking hence. RESPECT.

5. Patronage would be retained as a direct consequence... tactical.

6. Continues for as long as a business is going concern.
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See perfect CUSTOMER SATISFACTION.

See perfect CUSTOMER RELATIONS.

See perfect CUSTOMER RETENTION.

See perfect HUMAN RELATIONS.
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Quote: "Attitude is more important than the past, material or intellectual successes, even the failures and what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company, a church, or a home". - Charles Swindoll.
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See perfect LINE MANAGEMENT.

See perfect CRISIS MANAGEMENT.

See perfect CHANGE MANAGEMENT.

See perfect EXPECTATION MANAGEMENT.

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