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Quality circle
QUALITY CIRCLE

Definition: (business) A small group of workers and managers who meet to solve problems and improve the quality of the organization's products or services.
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* All seven elements should be in.


1. Purposeful and considered necessary to have group.

2. Membership of group will be voluntary (to emphasize).

3. Quality (calibre) of members will be top grade and quantity (number) will be manageable.

4. A worker-member and a manager-member of group will not betray the labour union or management/ownership of organization.

5. Suggestions or solutions that group makes or proffers will not be illegal or unlawful. That is, group will be in a position to effectively serve purpose(s).

6. No formal structure will be established to guide conduct of the group's activities. That is, there will be no selected, appointed or elected team leader.

7. No individual member will gain or lose directly from activities, especially if an effect is had on the fortunes of organization. That is, a commendation, pay rise, bonus, promotion, sanction, demotion, etc. will not be enjoyed or suffered as a outcome or fallout of the group's work.
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See perfect QUALITY ASSURANCE.

See perfect PROBLEM-SOLVING.

See perfect LINE MANAGER.

See perfect GAME PLAN.

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