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Duty-free shop
DUTY-FREE SHOP

Definition: A shop/store in an airport or on a ship, etc. that sells goods such as cigarettes, alcohol, perfume, etc. without tax on them.
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* All twenty elements should be in.


1. Purposeful and necessary to have shop/store in particular airport, ship, etc. (value for money!)

2. Business is appropriately registered (legal and right).

3. Appropriately located. Or the workers/staff of store in ship, etc. are accessible ('tax' is not collected by other utility or service providers).

4. Goods are top-grade, original and genuine, not bootlegged products (sourced from the official producers/manufacturers).

5. Service provided is prompt. That is store attendants, etc. do not waste customer's moment (time is of the essence).

6. Gives back correct and/or complete change, when necessary, to buyer/purchaser. (No 'taxation' through the 'backdoor'!)

7. Fulfils all legal obligations (makes appropriate returns to the regulators).

8. Sells products to only qualified buyers (no room for racketeering).

9. Prices are truly competitive (cheaper than those bootleggers'!!).

10. Makes profit, that is, store/seller(s) gets adequate patronage (no room for those VAT refunds brouhaha).
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See perfect PRICING.



11. Workers/staff are courteous (connect to #5) (no damage to customers' esteem or self-worth).

12. Conditions of, or rules governing sale, if any, are made clearly known to intended buyers, before transaction commences (any limits? any possibility of refunds if dissatisfied with purchases?, when is the closing time, if any?, etc.).

13. Shop is adequately equipped. And staff are properly or well-informed (any announcement(s)? what Gate number? any emergency?).

14. Serves purpose(s) (gifts for more and more possession(s) for buyer(s)).
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See perfect BUYER'S REMORSE.



15. Shop is well-stocked (to emphasize).

16. Store is well-arranged, neat and properly lit, especially at night or in the dark hours. And staff are neatly and cleanly dressed.

17. Location of shop is safe and secured. And are not so clumsy as to cause spillage on, or fall over, the esteemed customer(s).
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See perfect BUYER'S MARKET.



18. (Reserved.) (Shop does not strictly observe a closing time.)

19. Sells to all; does not discriminate under any cover.

20. Business will perform some corporate social responsibilities or marketer/seller will give something back to society (Connect to #7.)
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See perfect SELLER'S MARKET.

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